In the real world, many users are using Dual monitors to have big/extended display facilities. In such a scenario, if the users are working on graphics intensive applications like CADS, they might experience problems with dual display like:
- they might not be able to extend / take the application screen to the other monitor in dual monitor system
- they might be able to move but the image of the application screen might not get refreshed and user will feel like their display got freezed.
The most probable reason of the above issue is the lack of proper display memory allocation in XenApp environment.
To get rid of the above issue, XenApp administrator has to increase the display memory value to some higher value like 8192 KB [it is maximum value]. This could be done on server level or on the farm level as shown below:
The recommended way is to implement it on the farm and on servers select the option to use the farm settings. This way we can control it from the top level.